tk666's Privacy Policy

tk666 is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy describes how we collect, use, store, and process personal information about you while you use our website and app.

By using the tk666 website or app, you are considered to have agreed to the terms described in this privacy policy. Reading this policy together with our Terms and Conditions will give you a complete understanding of your rights and obligations.

This policy applies to all tk666 services — including website browsing, account registration, deposit and withdrawal activities, playing games, betting, and using customer support.

tk666 collects various types of personal information, which falls into two main categories: what you provide directly, and what is collected automatically while you use the service.

2.1 Information You Provide Directly

• Full name and date of birth
• Mobile number and email address
• National ID information (for identity verification)
• Bank account and mobile banking details (bKash, Nagad, Rocket, etc.)
• Username and password you create
• Messages and complaint details sent to customer support

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and session duration of site visits
• Pages visited and links clicked
• Game play history, bet amounts, and results
• Deposit and withdrawal transaction details

2.3 Information Received from Third Parties

In some cases we may collect limited information from authorised identity verification agencies or payment processors. This information is used only to confirm your identity and complete financial transactions.

tk666 collects user information through the following methods:

3.1 Account Registration

When you open a new account on tk666, your name, mobile number, email, and date of birth are collected through the registration form. This information is essential for creating and verifying your account.

3.2 Identity Verification (KYC)

To ensure the security of financial transactions and prevent fraud, tk666 follows a Know Your Customer (KYC) process. This process may involve verifying your national ID or passport details.

3.3 Transaction Processing

During a deposit or withdrawal, the necessary payment information is collected to complete the transaction via bKash, Nagad, Rocket, or bank transfer.

3.4 Technical Collection

Site usage patterns, technical information, and preferences are automatically collected through cookies, web beacons, and similar technologies. This information is used to improve the user experience.

3.5 Customer Support Communication

When you contact our support team via live chat or email, a record of that conversation may be stored. This is used to maintain service quality and to assist you more effectively in the future.

Collected information is used for the following legitimate purposes:

4.1 Account Management and Identity Verification

The information provided is used to create, manage, and secure your account. It is also needed to ensure that only one account is created per mobile number.

4.2 Processing Financial Transactions

Payment information is used to correctly process your deposit and withdrawal requests. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals are generally completed within 5–30 minutes.

4.3 Providing Customer Support

Our 24/7 live chat and email support team may access your account information to resolve your issues quickly and accurately.

4.4 Security and Fraud Prevention

Transaction and usage patterns are analysed to detect suspicious activity, prevent money laundering, and maintain platform security.

4.5 Managing Bonuses and Promotions

Account and transaction information is used to determine your eligibility and correctly distribute bonuses. For example, your account information is used to verify eligibility and conditions for bonuses such as a 150% welcome bonus up to ৳10,000.

4.6 Service Improvement

Overall usage data is analysed to improve platform performance, add new games and features, and enhance the user experience.

4.7 Meeting Legal Obligations

Information may be used to comply with applicable laws and regulations, to provide information to regulatory authorities when required, and to resolve legal claims or disputes.

tk666 follows industry-standard technical and administrative measures to protect your personal information.

5.1 Encryption and Technical Security

All data transfers are secured through SSL (Secure Socket Layer) encryption. Payment information is stored on specially encrypted servers, and card numbers or PIN codes are not stored directly in our systems.

5.2 Access Control

Only authorised staff may access your personal information for specific purposes. Every access is logged and unnecessary access is strictly prohibited.

5.3 Data Retention Period

Information is retained while your account is active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations or resolve disputes.

5.4 Response to Data Breaches

If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary protective measures.

tk666 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in a limited way in specific circumstances:

6.1 Payment Processors

The information needed to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment service providers. This sharing is limited solely to processing transactions.

6.2 Game Software Providers

When playing games on platforms from Evolution, Pragmatic Play Live, or other game studios, limited information may be processed on that studio's servers. This information is used only for running the game.

6.3 Identity Verification Services

Necessary document information may be shared with authorised identity verification agencies to complete the KYC process.

6.4 Legal Requirements

Information may be provided based on a court order, legal investigation, or valid request from a government authority. In such cases we provide only the information legally required.

6.5 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new operating party. However, this privacy policy will remain in effect in such cases.

The tk666 website and app use cookies and similar technologies. These are small data files stored in your browser or on your device.

7.1 Essential Cookies

These cookies are essential for maintaining your login state, ensuring security, and correctly operating core services. They cannot be disabled and are necessary for the basic functioning of the site.

7.2 Functional Cookies

These cookies are used to remember your language preference, layout settings, and other preferences. They make your experience on the site more personalised.

7.3 Analytical Cookies

Analytical cookies are used to collect information on which pages are visited most, which features are used most, and how the overall quality of the service can be improved.

7.4 Cookie Controls

Cookies can be limited or disabled from your browser settings. Keep in mind, however, that disabling essential cookies may cause some site features to not work properly.

As a tk666 user, you have certain important rights over your own personal information:

8.1 Right to Access Information

You can ask us at any time what information we hold about you. This request can be made through customer support.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or customer support.

8.3 Right to Request Deletion

In certain circumstances you may request that your personal information be deleted. However, this request may be limited in cases involving legal obligations or ongoing disputes.

8.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. This preference can be registered through account settings or by contacting customer support.

8.5 Right to Close Your Account

If you wish to stop using tk666 and close your account, please contact customer support. Records of completed transactions may be retained for a specific period in accordance with legal obligations. To learn more about responsible gaming, you can read our Responsible Gaming Guidelines.

tk666 strictly does not provide services to anyone under the age of 21. All services and activities on this platform are for persons aged 21+ only.

We do not knowingly collect personal information from any minor. If we receive information indicating that a minor has opened an account, we will close that account and delete all information associated with it.

If you suspect that a family member who is a minor is using this platform, please notify our customer support immediately.

tk666 may update this privacy policy from time to time. Changes may occur in the following circumstances:

• When applicable laws or regulations change
• When new services or features are introduced
• If the method of processing information changes due to technical updates
• If improvements are needed based on user feedback and requirements

For significant changes, we will send a notification to your registered mobile number or email. Continuing to use the site after the changes have taken effect will be considered as acceptance of the updated policy.

All changes will be published on this page and the "Last Updated" date will be revised. We recommend reviewing this page regularly.

If you have any questions or comments about this privacy policy, or any requests regarding your information, please contact us:

• Live Chat: Use the site's live chat for 24/7 direct support — available in both Bengali and English
• Email: [email protected]

For answers to common questions about tk666, visit our Frequently Asked Questions (FAQ) section — you will find answers to many common questions there.

We are always committed to protecting your privacy. Thank you for using tk666.